Privacy Policy

Last updated: September 2026

Adirondack Pure LLC (“we,” “us,” or “the company”) respects your privacy. This Privacy Policy explains what information we collect from visitors to this website, how we use it, who we share it with, and the choices you have.

1. Information We Collect

Information you provide directly

When you fill out our estimate request form, call us, or email us, we collect your name, phone number, email address, property ZIP code, the service you are asking about, your water supply type, and any additional notes you choose to share.

Information collected automatically

Like most websites, we collect basic technical information automatically: your IP address, browser type, device type, the pages you visit, the date and time of your visit, and the referring URL. If you arrive from an advertisement or a search, our forms also record standard campaign parameters so we know which channels are working.

2. How We Use Your Information

We use the information you give us strictly to:

• Respond to your request and schedule your free water test
• Prepare and send your written estimate
• Reach you about your project by phone, text or email — whichever you prefer
• Provide service, maintenance and support on equipment we install
• Improve our website and our customer communication

We do not sell or rent your personal information. We do not share it with marketers, advertisers, or third-party data brokers.

3. Who We Share Information With

• Service providers that run our website, forms and email. These are limited to the providers who host this site, deliver our form submissions and handle our email, each bound by their own privacy obligations.
• Testing laboratories, where a water sample needs analysis beyond what we test on site. Samples are identified by job, not by your personal contact details.
• Legal authorities, only where we are legally required to do so.

4. Cookies

This website uses small text files called cookies for basic functionality and anonymous analytics. You can disable cookies in your browser settings; the site will still work.

5. Data Retention

We retain customer records — water test results, system specifications, installation and service history — for as long as we support the equipment, so that we can service it properly. Enquiries that did not become customers are retained for up to two years. You can request earlier deletion by emailing us; see Section 7.

6. Security

We use reasonable technical safeguards, including encrypted connections and access controls, to protect the information you share with us. No system is perfectly secure, but we treat your information with the care we would want for our own.

7. Your Choices

• Ask us what information we hold about you
• Request corrections to anything that is wrong
• Ask us to delete your information
• Opt out of marketing communication at any time

8. Contact Us

For any privacy question, request or concern, contact:

Adirondack Pure LLC
Albany, New York
Phone: (518) 500-4277
Email: adkpurenydan@gmail.com

9. Changes to This Policy

We may update this policy from time to time. The “last updated” date above will change when we do.